We believe that our excellent service levels are a function of the excellent personnel we recruit. In the BPO industry, service is only as good as the people behind it. Accordingly, Novaserra's commitment to quality begins with its dedication to hiring and retaining superior employees. From the rigorous initial screening process (where just one out of twenty five candidates emerge) to the extensive introductory language, soft skill, and process specific training program, Novaserra goes to great lengths to ensure that each new hire is of the highest caliber.
We are continually looking for energetic, motivated, ambitious team players in the areas of technology, sales and marketing, operations, and customer service for our fast growing firm. The positions include Business Development Executives, Business Development - Email team, Quality Assurance, Team Leaders, Customer Service Associates.
If you are interested in working in a fast-paced, challenging, fun, and entrepreneurial environment, please email your resume to careers@novaserra.com. You may also fax your resume to Human Resources at +91 22 56952104.
Click here to know more about our recruitment and training process